Shipping Policy

Domestic Shipping (Within Australia)
  • Order Processing Times: After an order is placed, we typically take 1-2 business days to get it ready for shipping. Please note that weekends and holidays are excluded from processing times.
  • Shipping Options: We offer standard and express shipping within Australia.
  • Shipping Costs: Shipping costs are calculated based on the weight and dimensions of the package. Rates will be displayed at checkout.
  • Delivery Times: Estimated delivery times vary based on the shipping method selected.
International Shipping (To New Zealand)
  • Shipping Options: We ship to New Zealand using reliable carriers.
  • Shipping Costs: International shipping rates are determined by the carrier and will be displayed at checkout.
  • Delivery Times: Estimated delivery times to New Zealand may vary based on the shipping method chosen.
Additional Notes
  • Preferred Carrier: We recommend using Sendle for domestic shipping within Australia, as it offers competitive rates and carbon-neutral delivery
  • PO Boxes: Sendle does not deliver to PO Boxes, please provide a valid street address to be able to take advantage of their discounted rates.
  • Customs and Duties: International orders may be subject to customs fees and import duties. Customers are responsible for any additional charges.