FAQ

 

  1. What is SecondhandSandies?
    SecondhandSandies is an e-commerce platform offering high-quality secondhand products across various categories, promoting sustainability and affordability.

  2. Are your products quality-checked?
    Yes! Every product undergoes a thorough inspection to ensure it meets our standards for quality and durability.

  3. Do you accept returns?
    Yes, we have a hassle-free return policy within 14 days of purchase. Check our Returns & Refunds page for more details.

  4. How do you source your products?
    We work with a network of trusted suppliers, independent sellers, and collectors who specialize in high-quality preloved items.

  5. Are secondhand electronics safe to use?
    Absolutely! Our electronics are carefully tested, refurbished (if needed), and certified for reliable performance.

  6. Can I sell my items on SecondhandSandies?
    At this time, we do not accept direct seller listings, but stay tuned for future updates.

  7. Do you offer international shipping?
    Currently, we ship within select regions. Check our Shipping Policy for availability in your location.

  8. What payment methods do you accept?
    We accept major credit/debit cards, PayPal, and other secure payment options.

  9. How often do you add new items?
    Our inventory is updated regularly, so be sure to check back for fresh finds!

  10. How can I contact customer support?
    Reach us at secondhandsandies@gmail.com for any inquiries or assistance.